1. The subscription is as per the plan you have chosen i.e. monthly (1 month) or quarterly (3 months).

2. The deposit is refundable when you cancel your subscription.

3. With both monthly and quarterly plans, you can choose upto 6 toys every 2 weeks from our catalogue.

4. Toys / books will be delivered in a toy bag and will be picked up from your address in 2 weeks.

5. If you are travelling, kindly let our team know a week in advance so we can pause your subscription.

6. Your subscription can be paused for a maximum of 1 week if you have chosen the monthly plan, and 2 weeks if you have chosen the quarterly plan. The paused weeks will be added to the end of your plan. For any such query, please email our team on support@cubstack.in

7. Every toy is sanitised and checked before delivering it to your doorstep, however we request you to let us know if any piece is missing in advance.

8. Each toy and book has been handpicked and selected based on the skills your child can develop from it. Kindly maintain the quality of toys during play.

9. We anticipate certain wear and tear over time, however any loss or permanent damage to a toy or book will be settled in cash or against the deposit amount at our discretion.

10. Kindly ensure each toy is returned to us with the same components and packaging as it was delivered to you. If you wish to stop your subscription, kindly return the last set of toys along with the toy bag, following which your deposit amount will be settled.

11. We will try our best to accommodate your preferred time slots for delivery and pick-up request, however there may be certain unanticipated delays based on our delivery partners.

12. Membership is not transferable.